
Business Resources One
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Join us as we explore the challenges and opportunities that come with leading in today’s ever-evolving workplace. The Business Resources One podcast empowers business leaders with the tools and insights they need to thrive. Whether you’re looking to attract top talent, retain your best employees, or boost engagement across your team, we’ve got you covered. Each episode explores the strategies and solutions that drive success. We'll share actionable tips and real-world examples. Business Resources One (BR1)—on a mission to provide solutions that give business leaders an unfair competitive advantage.
Hosted by Mike Voories, entrepreneur, author, and Founder / CEO of BR1.
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The Best Person on Your Team Might Be a Pain in the A**
9 min 53 sec
There's somebody on your team who makes every meeting a little longer. He questions the new rule, argues with the checklist, and wants to know why before he'll do it. A lot of owners file that under "attitude" and start quietly working around him.
In this episode, Mike Voories makes the case that the person driving you nuts might be one of the most valuable people you have, and that the way most of us decide who's a problem is the least reliable signal available. He walks through the one question that separates a difficult employee from a toxic one, why the brilliant jerk never gets a pass, and what it costs a company when the friction leaves and the quiet sets in.
If you run a company, Somebody probably came to mind.
Your challenge this week: pick your biggest pain in the ass and decide, honestly, whether the friction is costing you or carrying you.
Chapters:
0:00 The Best Person on Your Team Might Be a Pain in the Ass
0:45 The Guy I'm Talking About
2:14 How We Manage Him Out
3:46 Difficult Is Not the Same Thing as Toxic
6:07 Why We Get It Wrong
7:25 What We Hear From the Other Side
8:16 Your Challenge This Week
BR1 helps companies recruit and keep the people who make their teams stronger. Learn more at BusinessResourcesOne.com
#BR1 #BuildStrongerTeams #CompanyCulturePlay episode
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Your Hiring Process Shows Candidates How You Manage
12 min 14 sec
A candidate doesn’t need to accept your offer to start learning how your company operates. They see it in every missed deadline, repetitive interview, conflicting description of the role, and unexplained week of silence.
A careful hiring process is good. An aimless one isn’t. Five interviews may be justified if each serves a purpose. Taking time may be responsible if the candidate knows what happens next. But when nobody owns the decision or can explain what success in the job looks like, your process is teaching candidates what working for you may feel like.
In this episode, Mike Voories explains how the hiring process reveals your management and culture, why strong candidates may leave before you make an offer, and how to run a clear, disciplined process without lowering your standards or making careless hires.
BR1 helps Green Industry businesses define roles, attract aligned candidates, and build stronger teams.
Learn more at: BusinessResourcesOne.com | Your ONE resource for stronger teams!
Chapters:
0:00 Your Hiring Process Shows Candidates How You Manage
0:46 The Process Is Evidence
2:12 Deliberate or Just Slow?
4:02 When Friday Comes and Goes
5:13 Five Interviews Need Five Reasons
6:57 Can You Explain What Success Looks Like?
8:02 When Hiring Exposes Internal Confusion
9:13 High Standards Still Require a Good Process
10:19 Look at the Process From Their Side
#BR1 #BuildStrongerTeams #Recruiting #HiringPlay episode
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Your Job Description is a List of Scars
10 min 43 sec
Your job description might not describe the person you need. It might describe every person who burned you before.
The commute radius. The exact software experience. The number of years required. The bilingual requirement. Each one may have a perfectly reasonable story behind it.
But there’s a difference between what the job actually requires and the fix you created after the last time something went wrong.
In this episode, Mike Voories breaks down how job descriptions slowly become a list of scars — and how those old requirements can shrink your candidate pool, extend your search, and sometimes screen out better people for the job.
The challenge this week: Take the job description for the seat you’re trying to fill and ask where every requirement actually came from.
If you can name the person who caused you to add it, it may be worth another look.
CHAPTERS:
0:00 Your Job Description Is a List of Scars
0:58 Nobody Writes A Job Description From Scratch
2:16 It's Not A Need. It's A Fix.
3:26 A Couple People Said The Drive Was Too Long
4:20 The Stuff You Could Teach In A Month
5:42 The Bilingual One
7:33 So You Want Me To Lower My Standards
8:58 What The Seat Costs
9:24 Your Challenge This Week
BR1 helps companies build stronger teams: https://BusinessResourcesOne.com
One Resource. Stronger Teams.Play episode
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How Good Employees Learn to Be Average
11 min 23 sec
You can hire a great employee with all kinds of potential—and then spend the next six months teaching them to be average.
New employees don’t learn the real performance standard from your handbook or onboarding presentation. They learn it by watching the team around them. What gets recognized? What gets corrected? What gets ignored? And what, ultimately, qualifies as good enough?
In Episode 60, Mike Voories looks at how tolerated underperformance can influence an entire team, why high performance can start to feel like punishment, and why leaders need to examine their own coaching and consistency before blaming the employee.
Accountability doesn’t require being a hard-ass. Done well, it creates clear, predictable expectations—and eventually a culture where the team starts protecting the standard itself.
If you’re working to build a stronger team and need help finding the right people to make it better, learn more about BR1 at: https://BusinessResourcesOne.com
CHAPTERS:
0:00 — How Good Employees Learn to Be Average
0:48 — Your Team Teaches the Real Standard
3:53 — When High Performance Starts to Feel Like Punishment
6:03 — Before You Blame the Employee
7:52 — Accountability Without Being a Hard-Ass
8:42 — When the Team Starts Protecting the StandardPlay episode
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Why One Employee Quitting Often Causes the Next One to Leave
8 min 18 sec
When one employee quits, the damage rarely stops with the empty position.
The work does not disappear. It lands on the people who stayed—longer days, more Saturdays, heavier workloads, and the expectation that they will keep carrying it until a replacement arrives.
Then, weeks later, another good employee leaves.
Most leaders treat those as two separate resignations with two different causes. Often, they are the same event. The first employee’s departure created the conditions that pushed the second one out.
In this episode, Mike Voories explains why employees often quit mentally before they formally resign, how short staffing turns a hiring problem into a retention problem, and why more overtime or a small raise may not solve what is actually driving someone away.
He also shares the one conversation leaders should have with the employee who has absorbed the most since the last departure—before that employee becomes the next one to leave.
Chapters:
0:00 Why One Employee Quitting Often Causes the Next One to Leave
0:42 The Crew Goes to Two
2:20 Guy A Quitting Didn’t Come Out of Nowhere
3:19 He Would Have Told Me
4:46 The Snow & Ice Management Version
6:08 Who’s Left?
6:42 This Week: Do This!
BR1 helps landscaping, lawn care, tree care, and snow and ice companies recruit stronger teams and build workplaces where their best people want to stay.
Learn more at BusinessResourcesOne.comPlay episode
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